Emily Rose Spa Ltd – Privacy Policy


This privacy policy sets out how Emily Rose Spa Ltd [Emily Rose Spa] uses and protects any information that you give Emily Rose Spa when you use this website.

Emily Rose Spa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Emily Rose Spa may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st of December 2017.


What We Collect

We may collect the following information:

  • name
  • contact information including email address, mobile number and address
  • financial information including purchase information, card details etc
  • other information relevant to customer

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, SMS or mail. We may use the information to customise the website or App experience according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have applied appropriate physical, electronic and managerial procedures to safeguard and secure the information that we collect online.


How we use cookies

A cookie is a small file that asks for permission to be placed on your computer's hard drive. On your agreement and placement, the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis and the data is then removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave the Emily Rose Spa site, please note that we have no control over other websites and therefore cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. These sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at emily@emilyrosespa.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you agree, we may use your personal information to send you promotional information about third parties we think you may find interesting. You may request details of personal information that we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us at our registered office address:

Emily Rose Spa Limited
Kemp House
152-160 City Road
London EC1V 2NX

(A small fee will be payable.) If you believe that any information we are holding about you is incorrect or incomplete, please write to us at the above address or email us as soon as possible. We will promptly strive to correct any information found to be incorrect or misleading.