Your therapist may arrive up to 15 minutes before the start of your allocated treatment time to allow for setting up equipment. As we are a mobile company, our therapists are subject to normal adverse traffic conditions. Our therapists will always do their utmost to ensure that you are informed in advance of any anticipated travel issues but we ask for your patience should any unavoidable delays occur. Once your therapist is with you, please note that any significant time taken out to tend to babies, deliveries, pets or work during the treatment may be taken off your treatment time. Late attendance by the client may also result in reduced treatment time, so please do your utmost to be on time. Gift vouchers are valid for 12 months unless stated otherwise and are non-refundable. The cancellation policy still applies to treatment course bookings and gift vouchers, 100% of the treatment price will be redeemed from your voucher or course.


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